PRIVACY POLICY
Last Updated: February 13, 2026
Velooza ("we", "us", "our") respects your privacy and is committed to protecting your personal data. This policy explains how we collect, use, and safeguard your information.
1. INFORMATION WE COLLECT
We collect the following types of information:
- Personal Information: Name, email address (velooza77@gmail.com for correspondence), phone number, shipping address, billing address
- Payment Information: Credit card details, PayPal information (processed securely through Stripe and PayPal - we do not store full payment details)
- Technical Data: IP address, browser type, device information, cookies
- Order Information: Purchase history, product preferences
2. HOW WE USE YOUR INFORMATION
- To process and fulfill your orders
- To communicate with you about your orders (via email or WhatsApp: +971 55 783 0836)
- To provide customer support
- To send promotional emails (you can opt-out anytime)
- To improve our website and services
- To prevent fraud and ensure security
3. DATA SHARING
We do NOT sell your personal information. We may share data with:
- Payment processors (Stripe, PayPal) to complete transactions
- Shipping partners to deliver your orders
- Service providers who assist in operating our website
- Law enforcement if required by law
4. DATA SECURITY
- We use SSL encryption to protect your data during transmission
- Payment information is processed through PCI-DSS compliant providers (Stripe, PayPal)
- We implement industry-standard security measures to protect your information
5. YOUR RIGHTS (GDPR Compliance)
You have the right to:
- Access your personal data
- Request correction or deletion of your data
- Withdraw consent for marketing communications
- Lodge a complaint with a data protection authority
To exercise these rights, contact us at velooza77@gmail.com
6. COOKIES
We use cookies to enhance your browsing experience. You can disable cookies in your browser settings, but this may affect website functionality.
7. THIRD-PARTY LINKS
Our website may contain links to third-party sites. We are not responsible for their privacy practices.
8. CHILDREN'S PRIVACY
Our services are not intended for individuals under 18 years of age.
9. CHANGES TO THIS POLICY
We may update this policy periodically. Changes will be posted on this page with an updated "Last Updated" date.
CONTACT US
For privacy-related questions:
Email: velooza77@gmail.com
WhatsApp: +1 307 509 5795
